At Gabe Furniture, we want to make your experience seamless. Below, we’ve answered some of the most common questions about our products, services, and processes. If you need more information, feel free to contact us!
1. Ordering & Customization
Q: How do I place an order?
A: You can order through our website, visit our showroom, or contact our sales team directly. Business clients can request a quote for bulk or custom orders.
Q: Can I request custom furniture designs?
A: Absolutely! Our Bespoke Studio specializes in crafting custom furniture for designers, retailers, and hospitality projects. Send us your ideas, and we’ll bring them to life.
Q: Do you offer design assistance?
A: Yes! Our design team can refine your ideas, suggest materials, and provide technical drawings before production begins.
2. Production & Materials
Q: What materials do you use?
A: We use high-quality solid wood, ethically sourced and carefully selected for durability and beauty. We also offer eco-friendly finishes.
Q: How long does production take?
A: Lead times vary depending on the complexity of your order. Custom furniture typically takes 4-12 weeks from approval to completion.
3. Shipping & Delivery
Q: Do you ship internationally?
A: Yes! We provide global shipping, including consolidated shipments to the USA and other countries.
Q: How is my furniture packed for shipping?
A: Our packaging ensures safe transport, using protective materials and secure crating for international shipments.
Q: Can you handle large orders for hotels or retailers?
A: Yes! We specialize in contract manufacturing and can fulfill large-scale orders for businesses worldwide.
4. Payments & Policies
Q: What payment methods do you accept?
A: We accept bank transfers, PayPal, and other secure payment options. Contact us for details on bulk order payments.
Q: What if my order arrives damaged?
A: We ensure careful packaging, but if any damage occurs during shipping, please contact us immediately for a resolution.